The William F. Ryan Community Health Network is a group of not-for-profit, federally qualified health centers that delivers high quality, affordable and comprehensive medical care to diverse and underserved communities. We are currently seeking a Community Health Outreach Program Supervisor for our Affiliated Transitional Housing Program Sites in Manhattan.
The CHO Program Supervisor manages all aspects of clinical and administrative operations at the Transitional Housing Programs’ Clinics to ensure that the goals of the program are accomplished. The goals of the Community Health Outreach (CHO) program are to improve the overall health of adults and families residing in the program’s affiliated transitional housing programs while increasing access to primary care and supportive services (social services, case management, care coordination, and mental health services). This work is carried out in support of the mission and goals of the William F. Ryan Community Health Network.
- Manage service delivery including: development, implementation and assessment of medical, outreach, educational, and support services to address the needs and concerns of the targeted populations.
- Hire, train, schedule, assign work, evaluate and discipline all program staff on an on-going basis, and assure that staff adheres to all policies and procedures of the Ryan Network, and provides optimum services to patients.
- Coordinate and participate in regular medical record reviews and other quality improvement activities.
- Develop procedures and protocols for patient care and other program activities.
- Assist in the development and writing of grants and proposals.
- Monitor program operations and prepare regular statistical and narrative reports.
- Immediately report any problems or unusual findings pertaining to program operations to the
Executive Director of Ryan/Adair and Ryan/Frederick Douglass Community Health Center.
- Ensure the provision of care to patients with medical issues. This includes the recognition of acute syndromes, management of emergencies, discrimination between normal and abnormal findings on physical assessments, documentation, reporting of findings, and appropriate decision-making.
- Provide routine treatment in collaboration with Clinical Supervisor based on polices, protocols, and practice problem, and provide appropriate information to patients.
- Ensure the provision of care to patients with chronic disorders. Initiate requests for appropriate diagnostic tests, make judgments on the use of accepted pharmaceutical agents, make adjustments in prescribed medication as needed within protocols, monitor compliance with treatment plans, and ensure continuity of care.
- Provide direct nursing treatments, administration of medications, documentation using nursing services as needed.
- Ensure the development and implementation of a plan of care for each patient including:
- Additional diagnostic studies if indicated.
- Treatments, including prescribing medications within protocols under Clinical Supervisor’s supervision.
- Referral to specialty care providers and social services, as appropriate.
- Teaching and counseling patients and family members in assisting and empowering self-care, prevention of illness, promotion/maintenance/restoration of health.
- Follow-up to assure continuity of care.
- Participate in on-going sessions with Clinical Supervisor regrading medical care responsibilities.
- Immediately report any clinical issues to the Medical Director.
- Maintain, sharpen and increase skills by participating in professional training.
- Practice accepted infection control measures in accordance with the OSHA Blood borne Pathogens
standards, and Network policies and procedures.
- May be assigned to other clinical areas as necessary.
- Attend all meetings and training sessions as required.
- Perform other special projects/assignments as needed.
Minimum Experience and Skills Required
- Three years of Nurse Practitioner or Physician Assistant experience in an ambulatory setting or Community Health Care setting.
- Two years of supervisory experience.
- Must be knowledgeable about Patient Centered Medical Home guidelines and other regulatory standards.
- Working experience with electronic medical records software.
- Computer literacy in a Microsoft environment: MS Outlook, Word and Excel.
- Demonstrated track record of organization, focus and ability to work in a fast-paced
Education, Licenses, and/or Certifications Required:
- Physician Assistant Certification or Nurse Practitioner Certification.
- Valid License to practice in New York State.
- Bilingual: English/Spanish.
Equal Opportunity Employer
Ryan Network is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
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