PrEP Coordinator

The William F. Ryan Community Health Network is a group of not-for-profit, federally qualified health centers that delivers high quality, affordable and comprehensive medical care to diverse and underserved communities. We are currently seeking a PrEP Coordinator for our William F. Ryan Community Health Center located on the Upper West Side of Manhattan.

Position Overview:

The PrEP Network Coordinator works in conjunction with the Ryan Network’s HIV Services leadership staff to manage, promote, and expand the delivery of PrEP and PEP services within Ryan Network. This encompasses supervision and training of staff (clinical and non-clinical), outreach and HIV testing activities, patient education and navigation, and community education. This work is carried out in support of the mission and goals of Ryan Network.

Essential Functions:
Management, Supervision and Quality Assurance/Quality Improvement

  • Assist with the administration of the Ryan Network’s PrEP and PEP programs, including: staff recruiting, hiring, training, and evaluating; developing program policies, procedures, and workflows; and completing regulatory and fiscal reports to ensure compliance with funding requirements, program deliverables, and regulatory agency mandates.
  • Ensure the timely completion of all PrEP-related data entry and reports via the use of eCW, AIRS, eSHARE, and other electronic databases.
  • Implement quality improvement and performance improvement initiatives related to performance and clinical outcomes associated with the Ryan Network PrEP and PEP program.
  • Develop and implement PrEP and PEP marketing strategies with Ryan Network’s Social Media Coordinator, External Affairs staff, and offsite vendors.

Patient Engagement and Navigation

  • Conduct promotion and patient recruitment for Ryan Network’s PrEP and PEP program, with emphasis in venues/locations/neighborhoods where target population(s) (e.g., high-risk negative individuals, young men who have sex with men, women, etc.) convene.
  • Provide benefit and entitlement navigation for patients to receive PrEP and PEP services within Ryan Network.
  • Complete non-medical patient assessments for PrEP services.
  • Conduct care planning activities (e.g., scheduling appointments, monitoring appointment adherence, preparing bi-annual care plans, identifying service gaps, case closure, etc.) for PrEP patients in partnership with their larger care team (e.g., medical provider, nursing staff, etc.).
  • Conduct rapid HIV testing utilizing all available methods in clinical and non-clinical settings.


  • Develop linkages between health care and other services providers (e.g., mental health, substance use, supportive services, etc.) to assure continuity of care for patients.
  • Represent the Ryan Network in community fora, collaboratives, and other settings as appropriate.
  • Practice infection control measures in accordance with OSHA’s Bloodborne Pathogens Standards.
  • Attend required meetings, case conferences, and supervision as assigned.
  • Immediately report problems or unusual occurrences to immediate supervisor, or other Ryan
    Network leadership as appropriate.
  • Perform other duties as assigned.

Minimum Experience and Skills Required:

  • Minimum 2 years of experience providing HIV educational or social services to the target population(s).
  • Knowledge of HIV prevention and treatment.
  • Strong computer literacy with proficiency in standard office software/hardware such as
    Microsoft Word, Excel, Outlook, PowerPoint.
  • Effective communication and writing skills.
  • Excellent problem solver capability with a demonstrated history of process improvement.
  • Proven track record of organization, attention to detail and ability to respond promptly to
    requests, anticipate organizational needs, and maintain efficient office operations.

Education, Licenses and/or Certification Required:

  • Bachelor’s Degree in Health or Human Services required or a related field.

Preferred Qualifications:

  • Master’s Degree in Public Health or related field.
  • Minimum 1 year of supervisory experience.
  • Bilingual (English/Spanish).

Competencies Required:
Customer Service

  • Professional, courteous and respectful attitude in dealing with patients.
  • Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served (if applicable).
  • Commits to exceeding expectations of the patient.


  • Works well with others.
  • Contributes input to improve outcomes.
  • Asks others for opinions and feedback; provides feedback in a tactful respectful way.

Minimal Training Time:
180 actual workdays period.

Working Conditions:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.
The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed in an office and in outreach settings. The noise level and space accommodations in the work environment may vary.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Please forward resume and salary requirements, and reference the job title in the subject line.

Equal Opportunity Employer
Ryan Network is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.