Assistant Coordinator of Testing and Linkage to Care

February 20, 2019

Position Overview:

The Assistant Coordinator ensure the delivery of quality HIV and Hepatitis counseling and testing services at Ryan facilities including the quality improvement and staff competency evaluation for all counseling and testing services and manage programs that link patients to medical services. The Assistant Coordinator monitors and manages the network HIV testing data, conducts data reporting, cleaning and aggregates the data to program to funders. This work is carried out in support of the mission and goals of Ryan Health.

Essential Functions:

Management, Supervision and Quality Assurance/Quality Improvement

· Supervise staff, including but not limited to: day to day supervision, scheduling, attendance records, disciplinary action as needed. Supports staff in assuring that they meet recognized standards for delivery of care and quality of services, professionalism and productivity. Provides training, assignment, motivation, and evaluation of staff.

· Manage all aspects of service delivery including development, implementation and assessment of strategies and program procedures to address the needs and concerns of the targeted populations. Identify gaps in services and recommend modification or needed expansion of service delivery.

· Ensure program compliance with funding mandates including grant writing and contact with and reports to funding sources. Assist in time and effort reporting, budget development, management and modification as necessary.

· Assist Laboratory Director and the Medical Director/Director of Clinical Care Coordination in monitoring program compliance with regulatory mandates.

· Practice accepted infection control measures in accordance with OSHA Bloodborne Pathogens Standards, and the Center’s policies and procedures.

· Prepare reports by analyzing and aggregating data including electronic medical record (EMR) data.

· Implement quality improvement protocols to achieve high standards of technical proficiency and EMR competency among staff. Test effectiveness of program initiatives and provide EMR training to applicable staff.

· Prepare program deliverable reports using the EMR and other grant-specified data collection tools.

· Coordinate and integrate HIV testing and related services with other Ryan departments.

· Provides the Upper Manhattan Regional Group (NY Links) with clinical and non-clinical HIV-related data, which serves to achieve better outcomes for persons living with HIV/AIDS.

· Assist in the preparation and submission of the annual HIV treatment cascade model.

· Periodically provides various Ryan departments at with network-wide HIV ad-hoc analysis data and reports.

· These reports serve as an instrument in improving patient engagement and providing individuals with comprehensive family planning and related preventive health services.

· Supervise programs that focus on the linkage of patients to medical services as mandated through grant-funded and network-maintained programs.


· Maintain professional competence by participation in conferences, in-service training and other means.

· Remain up-to-date on issues pertaining to behavioral science, disease prevention and educational and outreach modalities and methods. Identify own training needs and those of supervises to ensure effective delivery of services to the community. Monitor staff in-service training needs and maintain staff training log.

· Report any unusual findings or problems pertaining to program operations to the Director.

· Represent Ryan at local and regional meetings as requested. Respond to inquiries and solicitations for service and maintain program correspondence.

· Demonstrate a professional, courteous and respectful attitude in dealing with patients, immediate supervisor and other employees.

· Demonstrate the age appropriate knowledge and skills necessary to provide HIV and Hepatitis testing services.

· Other duties as assigned.

Minimum Experience and Skills Required:

· Minimum 2 years of experience providing data analysis

· Knowledge of HIV and Hepatitis Testing

· Strong computer literacy with proficiency in standard office software/hardware such as Microsoft Word, Excel, Outlook, PowerPoint.

· Effective communication and writing skills.

· Excellent problem solver capability with a demonstrated history of process improvement.

· Proven track record of organization, attention to detail and ability to respond promptly to requests, anticipate organizational needs, and maintain efficient office operations.

Preferred Qualifications:

  • Master’s Degree in Public Health or related field.
  • Minimum 1 year of supervisory experience.
  • Bilingual (English/Spanish).
  • Driver’s License


Education, Licenses and/or Certifications Required:

  • Bachelor’s Degree in Health or Human Services, BS, or BA required or a related field.

How To Apply

Please forward resume by email to and reference the job title in the subject line.