Clinical Assistant Manager
Under the direction of Clinical Manager, the Clinical Assistant Manager is responsible for managing all aspects of the day-to-day operations, including the monitoring of patient flow, and clinical and administrative supervision of Licensed Practical Nurses, Certified Medical Assistants, and phlebotomy staff. This work is carried out in support of the mission and goals of the Ryan Network.
Assist the Clinical
Manager in recruitment, hiring, training and supervising (clinically and
administratively) all clinical support staff for Pediatric/Women’s Health
clinic, and Laboratory staff.
Assist the Clinical
Manager in the oversight of all daily operations within the departments,
and report any unusual occurrences and problems to the Clinical Manager or
Monitor patient flow and
nursing/practitioner workload to ensure productivity of staff, quality of
care, and patient satisfaction.
requesting to be seen on a walk-in basis to determine which must be seen
by a practitioner that same day.
Assist in the
Development and implementation and monitoring of support staff schedules
to facilitate the smooth functioning of the pediatric Department, Women’s
Health clinic and Laboratory Unit.
patient/patient’s family complaints and inquires; direct patients to the
appropriate practitioner, department or referral source.
Ensure that electronic
medical information (charts, referral forms, prescriptions, lab slips,
etc.) is kept in a complete, safe, organized and confidential manner.
in-service training on an on-going basis to Medical Assistants and
Licensed Practical Nurses.
Assist the Clinical
Manager in implementing, monitoring and evaluating grant objectives and
developing clinical procedures for assigned staff.
Serve as a liaison with
other community agencies, health care providers, social services agencies,
and document immunizations.
Attend and participate
in Center meetings as requested, including but not limited to Quality
Improvement Meetings, Peer Review Meetings, Practitioners Meetings, and
Supervisors Meetings. Co-Chair the monthly nursing meetings.
and skills necessary to provide care appropriate to the age of the patient
infection control measures in accordance with the OSHA Bloodborne
Pathogens standards and Center policies and procedures.
Immediately report any
problems or unusual occurrences to supervisor.
with other Nursing/ Supervisors within the network, and provide coverage
in these areas as needed.
Other duties and/or
projects as assigned.
Minimum Experience and Skills Required:Two (2) years of experience in ambulatory setting (i.e. emergency room, clinic, or health center). Pediatric experience. Supervisory experience. Proficiency in Electronic Health Record Systems. Computer literacy in a Microsoft environment: MS Outlook, Word and Excel. Strong organizational skills Ability to direct activities in a busy clinical environment.
Education, Licenses and/or Certification Required:
Bachelor of Science
Degree in Nursing (BSN) from accredited institution.
Current New York State
Registered Nurse (RN) License.
and respectful attitude in dealing with patients
Commits to exceeding
expectations of the patient
Works well with others
Contributes input to
Asks others for opinions
and feedback; provides feedback in a tactful respectful way
Minimal Training Time:
Six months of actual workdays probationary period.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of this work occurs in an ambulatory care setting. The typical hazards associated with this setting are inherent in this role.
The work is performed partly in an office setting. The noise level in the work environment may vary.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.
Equal Opportunity Employer
Ryan Health is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.