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Community Health Outreach LPN - Ryan Health | Adair & Community Health Outreach Site

December 14, 2020

Position Overview:

The Licensed Practical Nurse (LPN), as a member of the Community Health Outreach (CHO) team will perform a vital role in engaging residents, and their families, at our affiliated shelter sites, in prevention education, screening, care and treatment. The LPN, along with all members of the team, will promote the services through various outreach activities as well as to parents, family members and the collaborating program facility staff. The LPN also facilitates access to care by arranging and tracking appointments, referrals and follow-up visits, as directed by the CHO practitioner. This work is carried out in support of the mission and goals of Ryan Health.

Essential Functions:

  • Provide outreach to all eligible residents and receive, interview and enroll new patients.
  • Screen patients by recording the chief complaint and taking and recording vital signs. Perform and record vision and audiometry screening as appropriate. Prepare patients for examination and assist in physical examinations and diagnostic procedures.
  • Administer medications and treatments as ordered and carry out other specific orders issued by practitioner.
  • Perform phlebotomy and appropriate waived testing as requested by practitioner.
  • Provide patient education related to the visit and diagnosis and therapeutic interventions ordered or performed. Provide patients with treatment education materials, as needed.
  • Document in the electronic health record, all education, counseling and health education provided. Immediately notify practitioner if there are any concerns about patient’s understanding of and/or concern about the care provided.
  • Provide first aid services as needed and, depending on the presenting condition, arrange for residents to see the CHO practitioner or, a practitioner at a Ryan Health location. Respond and assist in emergency situations.
  • Practice accepted infection control measures in accordance with the OSHA Bloodborne Pathogens Standards and Center policies and procedures.
  • Keep and maintain all required logs including, but not limited to: refrigerator, freezer, first aid, emergency bag, and waived test logs.
  • Review immunization status of children including reviewing the City-wide Immunization Registry (CIR) when necessary.
  • Make and record appointments and referrals for patients. Provide follow-up for missed appointments and abnormal labs.
  • Process all Ryan Health, NYS Department of Health and NYC Department of Health forms.
  • Maintain Medication Administration Forms for easy reference. Classify encounters as billable or non-billable.
  • Enter patient registrations, immunization, and demographic information into Ryan Health’s Electronic Medical Record, and enter encounter data daily.
  • Maintain the CHO medical office and consumable medical supplies. Maintain medication and supplies inventory and place orders for new supplies or medication as needed.
  • Promote the CHO Program by conducting, and participating in workshops, presentations, health fairs, and other outreach activities.
  • Maintain regular contact with shelter administrators, program staff, and residents.
  • Maintain contact with other community-based organizations, and coordinate referrals as needed.
  • Attend and participate in staff and Departmental meetings, as required.
  • Provide services at other Ryan Health sites, as needed.
  • Immediately report any problems/unusual occurrences to supervisor.
  • Must demonstrate a professional, courteous, and respectful attitude in dealing with patients, immediate supervisor, and other employees.
  • Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.
  • Perform other duties when assigned or when necessary.


Education, Experience and/or Skills Required:

  • High School Diploma and Graduation from an approved School of Practical Nursing.
  • Current New York State LPN license.
  • Effective communication and writing skills.
  • Proven track record of organization, attention to detail and ability to respond promptly to requests, anticipate organizational needs, and maintain efficient office operations.
  • Maintain current phlebotomy certification.
  • Maintain current CPR certification.

Education, Experience and/or Skills Preferred:

  • Bilingual (English/Spanish) speaking desired.
  • Experience using an electronic health record.

Competencies Required:

Customer Service:

  • Our staff are required to establish and maintain positive relationships by interacting professionally, courteously, and appropriately with patients, visitors, and other employees.
  • Behavior must be in a manner consistent with maintaining and furthering a positive public perception of Ryan Health and its employees.
  • As an integral part of our healthcare team, you will be expected to be able to communicate effectively and efficiently with clinical, clerical and managerial staff to provide continuity of patient care.
  • This includes reporting any unusual occurrences of problems to the Supervisor in a timely manner, attending all Ryan Health meetings as required and assigned, participating in performance improvement initiatives, and assisting in pre-visit planning activities.


  • Works well with others
  • Contributes input to improve outcomes
  • Asks others for opinions and feedback, provides feedback in a tactful and respectful way

Minimal Training Time:

  • 90 actual workdays probationary period.

Working Conditions:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.

The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is primarily in a mental health clinic and/or general primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.


The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Equal Opportunity Employer

Ryan Health is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply